Purpose:
Under the supervision of the Chief Operations, the ICT Specialist is responsible for the formulation and implementation of an office ICT plan, utilizing available resources, to maintain/provide efficient computerized information systems and services and to improve work effectiveness and productivity, consistent with the goals, objectives and strategies of the office and the organization.
Qualification:
Advanced university degree in information management or related field, or a first university degree and specialized training in computer science, information systems and/or Telecommunications, as below:
Theoretical foundations of computer science with practical applications of software, database, network, telecommunications and systems development.
Specifically, specialized training in information systems technology, information systems concepts and processes, and organizational functions and information management. Postgraduate training in: information systems principles, database management, structured systems analysis & design; information systems planning; operating systems; principles of telecommunications; and LAN applications & environment.
Five years practical work experience at professional levels in support of office computerization, including the installation of, and administration of, LAN and telecommunications facilities.
Fluency in French and English. Knowledge of local working language of duty station an asset.
Key Expected Results:
1. Install and administer the office multi-user computer network. Upgrade Desktop software as required by ICT standards. This involves establishing the multi-user network and procedures for user access and data security and supervising the administration of such facilities.
2. Coordinate the introduction and technical operation of organizational computer applications. This involves overall understanding of the functioning of system and the interaction of data between sections within the office, with RO and with HQ. This will require the upgrading of all equipment as necessary, the establishment of replication procedures, and the maintenance of all systems administration procedures required to run the ERP system. In addition, assist to install new versions of the systems and troubleshoot ad-hoc user problems in their functioning.
3. Establish and maintain the electronic mail connections required for ERP, E-Mail, Internet/Intranet access and cost-effective telecommunications, using any recommended options, including Radio where necessary.
4. Plan the acquisition of specific computer hardware and software, coordinate its deployment and introduction into the office, and manage its maintenance. This requires interpretation of ICT guidelines to suit local requirements and recommend equipment and software packages and guide their introduction and maintenance.
5. Coordinate computer training and support. This requires identification of ICT training requirements and arranging for external training or formulating in-house training courses. It also involves arrangements for ad-hoc user support whether on hardware or software problems.
6. Manage the required local database capacity, using standard ICT Database. Provide support to staff on messaging system and establish replication capacity where required.
7. Coordinate an ICT plan and budget for computerization, telecommunications and records management, based on a review of ICT-related status and needs of management in the office. This should be consistent with global ICT strategies and guidelines.
8. Coordinate office records management through establishment of a records management regime and system for the office in accordance with organizational guidelines and policies.
9. Any other duties as required by the Supervisor.
Competencies:
Communicates effectively to varied audiences, including during formal public speaking.
Sets high standards for quality of work and consistently achieves project goals.
Able to work effectively in a multi-cultural environment.
Adjusts team or department’s approach to embrace changing circumstances.
Analyzes and integrates potentially conflicting numerical, verbal and other data from a number of sources.
Demonstrates, applies and shares expert technical knowledge across the organization.
Translates strategic direction into plans and objectives.
Has good leadership and supervisory skills; co-ordinates group activities, ensuring that roles within the team are clear.
Sets clearly defined objectives and plans activities for self, own team or department.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation.
If you want a challenging career while improving the lives of children around the world UNICEF, the leading children’s rights organization, would like to hear from you.
Visit us at www.unicef.org/about/employ to register in our new e-Recruitment system and apply to this and other vacancies, quoting E-VN-2012-000317. Applications must be received by 16 March 2012.
Please note that only candidates who are under serious consideration will be contacted.
In the selection of its staff, UNICEF is committed to gender balance and diversity without distinction as to race, sex or religion, and without discrimination of persons with disabilities: well qualified candidates are strongly encouraged to apply.
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