RAN Customer Project Manager

Description

The Customer Project Manager ensures that a contract for products and/or services is delivered to the satisfaction of the customer and Ericsson. To do this, a CPM breaks down and clarifies the project scope, secures the necessary resources, plans and monitors all necessary activities. During the project, the CPM should normally be the lead person for add on sales opportunity generation.

A project manager can work in one or more areas. Some typical customer project types are:

· Installation and extensions of customer networks

· Design of customer solutions

· Prime integrator

· Integration of new solutions in customer network

· Establishing managed services operations

· Competence shift of customer staff

· Consulting

Working as a Customer Project Manager requires a deep knowledge within the project management disciplines. The CPM is expected to work, cooperate and communicate in an international environment, with colleagues internally as well as Ericsson’s customers and suppliers.

A CPM must:

· depending on project category and complexity, participate in pre-sales.

· take a big financial responsibility both for managing the customer project as well as the customer relationship.

· travel internationally and work in different cultural environments.

A CPM at career stage experienced leads, organizes, plans, and delivers medium-size, medium risk, customer projects. The project does normally have moderate complexity..

Accountabilities

1. Prepare a project specification

2. Establish a project budget.

3. Develop a risk management plan

4. Establish a quality management plan.

5. Monitors execution in accordance with a preliminary timetable and budget.

6. Agree with the customer on project requirements.

7. Gain approval for the project from the project sponsor, based on the project specification. This is a prerequisite to initiate the establishment of the project. The project will be executed in line with PROPS/C and EBP processes.

8. Select the project members.

9. Lead and control project work.

10. Reports the project progression to the steering group and sponsor.

Qualifications

· Academic degree coupled with qualified experience, including project work and at least 3 years of project management experience

· Managerial experience is not a must, but is an advantage

· In-depth technical skills related to the subject area

· Possess a general knowledge of the telecom’s industry's potentials. Possess deep knowledge about major customer’s situation on the market and their technical development stage

. Fluent in Spanish and English

View the original article here