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Thursday, July 5, 2012

External sales Coordinator - Damco, Douala, Cameroun

Role & Responsibilities

·         Manage a portfolio of opportunities, whilst identifying, developing and coordinating a tailored solution against such opportunities

·         Engage with trade lane managers, overseas counterparts, key account management, product and operations etc to leverage and maximize sales output

·         Take an active role in hand over of won opportunities with the Implementation Team ensuring that the customer, the solution and the process sold is handed over effectively to ensure a successful on boarding process

·         Support development and business expansion of existing key accounts in conjunction with key account managers, field sales and other internal colleagues when required

·         Monitor and communicate major trade and industry developments, including competition activities, their strength and weaknesses to the management, and with specific action plans to combat

·         Think outside the box is designing solutions, developing RFQ responses, PowerPoint Presentation that reflect Damco’ as best in class

·         Objective is to achieve gross profits of minimum a few times of the fixed costs, through creating, developing and maintaining relationships with both new and existing client/customer

·         As a part of the Commercial organization, be in front of customers and present solutions designed in order to be an active player in closing opportunities

·         The position holder is not required to deliver the operations and service on his/her own, instead will guide for implementation, with ultimate ownership of the client, service delivery and customer  satisfaction

Key Performance Indicators

·         Monthly delivery of CM1 Budget

·         Maintenance and achievements of sales pipeline targets

·         New Business Conversion Ratio

·         Number of customers developed  

·          Achieve specific trade lanes, Damco products, and industry segments objectives as outlined at time by the management

·         Presentation abilities and Team Player

Key Competencies

1.       Behavioral

·          Strategic approach to developmental solutions

·          Experience with developing solutions, problem solving and KPI Management

·          Solid understanding of SCM, Freight, LSS and contract logistics solutions.

·          Good analytical/conceptual skills combined with strategic acumen.

·          Out of the box approach to End to End Solution mapping

·          Commercial awareness

·         Desired career progression through proven capabilities

2.       Technical

·          Process mapping – SOP or KPI Development / reporting

·          PowerPoint and Excel champion

·          RFQ Writing and Responding experience

·          Ability to work under pressure and within tight timelines

·          Knowledge of sea and air freight, warehousing and distribution, and documentation

·          Experience with one or multiple Damco core industry verticals such as Retail, High value consumer goods, Food/Reefer, Technology, Chemical, Mining. 

Experience

The ideal candidate holds experience and capabilities as described:

·          Experience working with the Freight 3PLe industry, ideally having held a position that involved the development or deliverance of solutions for Supply Chains

·          Ability to create ‘instant respect’ based on experience, insight and personal presence

·          Have experience in freight terminology

·          Able to engage internal and external stakeholders as required

·          Experienced in working with customers to identify and understand needs/opportunities, and work with subsequent development

·          Full understanding of the dynamics of Damco’s current organisational structure

·          Strong interpersonal and communication/listening skills – ability to engage stakeholders, build buy-in and excitement, working in a matrix organisation

·         Disciplined, structured, with a balance between analysis/strategy and tactics/action

·          Focused and execution driven – show energy and passion

·         Professional corporate appearance

        Languages

·         English - professional level

·         French – professional level


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