Location: Cameroon
MAJOR OBJECTIVES:
Environment : To assess the economic, political and social conditions of the country and to advice on their potential impact on Citibank.
Business : To develop and implement business plans and activities across all sectors that are in the country.
Communication : To chair meetings of various committees such as CCC, BRCC, ALCO etc., with representatives of all business groups to ensure effective and substantive exchange of information on a regular basis. Represent the bank at public forums.
Regulators : To represent Citibank to local regulators.
Legal, Compliance and Audit : To ensure that all business activity within the country adheres to corporate policies and applicable laws and regulations. Local business practice should conform to our own high standards in execution and appearance. If any exceptions are noted, ensure timely corrective action.
Sovereign Risk : To recommend and monitor sovereign and liquidity risk limits. Ensure that appropriate liquidity is maintained and that appropriate management of the country' and cluster's balance sheets, capital position and diversification of funding sources occurs.
Community : To promote a coordinated and constructive representation of Citibank in local community and oversee public affairs programs in our region.
Franchise Management:
Franchise Growth/Stewardship:
The CCO is responsible for providing a single coordinated face to the local marketplace - One Citi Leadership. Additionally, the CCO is responsible for presenting a consolidated budget, annual business plan and strategic plan for Cameroon.
The CCO is responsible for knowing and understanding the overall performance of business and functions, facilitating cross business dialogue and opportunities and for senior client representation. The CCO have direct accountability for Public Sector business development in Cameroon and may, in addition has direct responsibility for one or more of the business lines in Cameroon if required. Franchise Management responsibilities include:
* Coordinate country business plans, strategic priorities and acquisitions;
* Identify and pursue cross-marketing opportunities;
* Senior client representation;
* Leader of Public Sector Business, including responsibility for full P&L, business development and client relationships;
* Monitor competitor strengths and strategies, and objectively understand the position of Citi in the local market;
* Consolidate and be accountable for country financial reporting and budget, including regulatory reporting, local accounting, tax accounting and country financial reporting and budget;
* Provide integrated country business and risk profiles and plans to senior management
* Cross-Business/Function issue management (e.g. Transfer Pricing Transparency);
* Oversee public affairs and community programs;
* Primary external spokesperson for Citi in Cameroon and responsible for all media relations and marketing and communication strategies;
* Responsible for employee wide communication within country;
* Responsible for Cameroon's Voice of the Employee (VOE) results and action plans and for monitoring and acting upon employee feedback;
* Oversee, in partnership with HR, franchise-wide talent review and development activities including succession, recruiting and training;
* Ensure all functions and businesses in country have succession plans which are reviewed at least annually and include a focus on developing a pipeline of local talent;
* Partner with regional business and function executives on goals, performance review and compensation of country business and functional heads;
* Accountable for direct management, including goals, performance evaluation and compensation, of functional and business heads as designated;
* Ensure there is a coordinated and effective external recruiting program with universities, schools, etc. to ensure that Citi is bringing in top entry level talent for the local franchise;
* Manage Citi Alumni network and activities in country
Business Management:
The CCO is expected to be to be the leader of the Public Sector initiative for Cameroon. The CCO will manage the full P&L for the Public Sector activity and all other businesses in Cameroon and will lead this initiative either by directing it with resources within the country or leverage available resources at Regional Hub levels.
Impact:
* Position the Bank as a leading provider of financial services
* Be the Employer of Choice
* Achieve VOE index of over 70%
* Achieve high visibility through community service initiatives
* Realignment of strategy: Regular monitoring of volatile challenging macro economic and regional geo-political environment and its impact on portfolio
* Regulatory & legal compliance
* Franchise image / perception management with Regulators and Customers
* Leadership:
* Senior level relationship with Regulators, Customers and other Financial Institutions - early problem recognition (no surprises) as well as opportunity identification
* Community involvement / support
* Development and training of staff across the Bank
* Effective implementation of Financial, Process, People & Customer business goals
* Partnership: Delivery of processes and products from the matrix organization
* Cameroon Franchise - a viable growth proposition; profitable, innovative and dynamic bank in the corporate sector/Division; New reference in Regional Market;
PRINCIPAL ACCOUNTABILITIES:
* Compliance with Country Representation; Franchise and Reputation Protection; and Business Coordination objectives
* Ongoing review of business strategy: evaluate need for strategic shift in light of unpredictable and challenging economic and regional geo-political considerations
* To grow and anchor franchise so as to achieve primary guidelines applicable under Small Country Model (SCM)
* To meet Financial, Process, Customer and People goals
* Implementation of strategic country priorities
SPECIALISED SKILLS/EXPERIENCE:
Education:
*
University Degree
*
Professional Degree in Accounting or MBA
Experience:
* Experience in managing a multiple unit business (Corporate Bank, Treasury, O&T, and Support Functions).
* Experience in formulating strategic goals that need to be delegated and the execution thereof monitored.
* Experience in managing at multiple levels complex & novel issues arising from a volatile, challenging economy. Decision-making rests ultimately with the CCO (within generally prescribed Citigroup guidelines).
* Experience in building, training, motivating and managing a diverse team.
* Ability to interface effectively with senior regulators and clients at the strategic level for both problem resolution as well as business origination.
Special Skills and Knowledge:
* Risk assessment tool kit (environmental, portfolio, market, operating, process and people)
* Communication skills (strategic and tactical, internal and external, multi-level)
* Judgment (escalation, people, calm under pressure)
* Forward looking perspective
* Multi-cultural sensitivity
Leadership:
*
Citigroup policies
*
Internally: Ability to influence the matrix organization
*
Externally: Ability to influence market place and regulators
*
Market knowledge and presence
*
Strategic planning & implementation
*
Team building
*
HR planning and motivation
*
Delegation
*
Decision making
*
Initiative
*
Accountability and teamwork
*
Creativity and flexibility
*
Good organization and co-ordination skills
Management or Execution Skills:
*
Management / delegation / supervisory
*
Ability to handle pressure
*
Meet goals & deadlines
*
Achieve VOE targets
*
Deal supervision
*
Opportunity identification and senior origination and execution
*
Analytical thinking
*
Attention to details
*
Ability to prioritize
Citigroup Role Model:
*
Integrity
Technical and Professional Competence:
*
Advanced knowledge of risk parameters and credit process
*
Marketing
*
Ability to 'bring together' various product unit, RM, risk etc
*
Compliance
*
Citigroup policies
*
Regulatory guidelines
*
Effective communication
*
Demonstrated ability to develop customized solutions using variety of financial products
*
Oversee analysis of lending proposals
*
Oversee development and maintenance of business
*
Knowledge of wholesale banking and alternative methods of finance
Quality
*
Personally handle relations with regulators and at a strategic level with senior client
*
Customer focus
*
Process and compliance focus
*
Goal oriented
*
Execution driven
Relationships
* Demonstrated support to senior managers
* Mentoring key staff
* Develop and maintain team spirit and loyalty in franchise
* Demonstrate leadership in market place
* Presentation skills
* Demonstrated ability to generate a flow of business
* Interpersonal relationships
* Management of diversity
* Respectful
* Preparation of briefs for corporate clients and regulators
* Establish contacts with potential new corporate clients
* Responsible for marketing and originating business with a portfolio of corporate customers
* Negotiation / problem resolution
* Customer service
View the original article here
0 comments:
Post a Comment