Copyright 2011 InfoMine Inc. All Rights Reserved. Developed and maintained by InfoMine Inc., Vancouver, BC, Canada.Friday, April 5, 2013
Field Specialist - Drilling Fluids - Baker Hughes, Douala, Littoral
Copyright 2011 InfoMine Inc. All Rights Reserved. Developed and maintained by InfoMine Inc., Vancouver, BC, Canada.Monday, September 3, 2012
Senior Sales Executive - Maersk Line, Douala, Cameroun
Job overview (purpose/ summary):
· To own, retain, develop and deliver volume and yield targets of his/her own while remaining focused on relationship building and to increase our share of wallet.
· To secure business and develop the right mix of customer/cargo/corridor in order to fill up the ships with the most profitable cargo (herewith a specific note: External Sales Executives are challenged to bring additional import cargo from new customers and/or up-selling to equivalent of 125 ffes per month/per sales rep while keeping export loadings above average ffes/month).
· To manage sales pipeline, segmentation and accurate forecasting and always with usage of INSIGHT tool (salesforce.com)
· To monitor performance against KPI and take corrective action where necessary.
· To own and develop his/her allocated customers, starting with a base of 60 customers to be covered in 30 days time and increasing same to 100-120 customers who shall be visited at least once every 2 months.
· To perform as absolute minimum 15 sales calls per week, on that respect identify customers' needs, potential and requirements in order to prioritise time and efforts spent in selling.
· To understand and master the market and the industry needs.
· To improve customer satisfaction targeting a min score of 6.0 at the CSS and a response ratio of 80% on the monthly surveys.
· To draft a one page customer profile for his top 20 export and top 20 import accounts.
Key Responsabilities:
· To manage the sales pipeline process using Insight/ salesforce.com by identifying customer requirements and recording opportunities against the right client owner
· Qualifying opportunities/Presenting value proposition to Clientthrough Changing the Way We Sell Process
· Quoting to customer using the Quoting tool, MARS and the pricing guidelines
· Follow up/Negotiate on the Quote or tender
· Close business as won/lost and record reasons
· Timely and correct update of MARS contract with prices and terms agreed specifically but not limited to free time (detention/demurrage) and credit
· Ensure full penetration into and mapping of customers organization
Detailed Responsabilities:
Sales process/Account Planning/Account Managing
· To retain and increase our share of wallet through up sell and cross sell.
· Define customer strategy and execute as per management guidelines
· To be prepared for sales calls in relation to the customer strategy. Whenever attending a first meeting first double check RMKS2 figures, customers/segment/commodity stats etc.
· Defining and following up on action plan for customers not justified to be in current channel but still staying with the client owner. Promote quarterly customer allocation/segmentation exercise.
· To prioritise time and effort spent in selling to the right mix of customers through customer profitability assessment using quoting tool and Yield package to identify loss giving cargo and customers.
· To identify customer needs and requirements, buying criteria and potential to prioritise time and effort spent in selling
· Manage the selling process to external customer, including pricing contract negotiations.
· Pro-actively search, qualify, develop and engage into new customers relationships.
· Identify account needs, opportunities and key buying factors for existing customers and formalize those into account plan and strategies.
· Ensure full mapping of customers per area as per confirmed and distributed aside.
· Seek continuously improvement on customer satisfaction/customer experience.
· Ensure adequate update of Maersk IT Systems such as Mars, Insight, SCV, Quote Tool, MEPC.
Customer relationship Management
· Own the overall customer relationship for his/her customer portfolio as the primary point of contact
· Ensure timely and correct update of customer master data in SCV and Insight
· Establish strong multilevel, win/win relationships with his/her customer portfolio
· Understanding customer requirements and buying factors
· Seek to continuously improve customer satisfaction by capturing VOC through CSS, improving the response rate to CSS and follow up on feedback from CSS
· Recommend potential projects to management
Pre and Post sales service
· Actively market the business and ML brand using campaigns, customer communication, sales material, E-Commerce value proposition and client advisories
· Effectively handover post sales activities to customer service, operations and finance through timely and correct update of contract rates, terms and conditions in line with the pre defined SOPs (free time/credit)
· Communication with Origin/destination offices through e-mail, Office Communicator (OC) and over the phone, having always in mind Insight/ Salesforce.com activities and opportunities to ensure account base delivers on agreements made as well as to pro actively identify/qualify opportunities for up sell/cross sell.
· To draft one page customer profile for his top 20 export and top 20 import accounts
Skills and competencies Account Executive shall learn in the position:
Skills & Competencies to develop further in the position
· ML Sales Pipeline process using Insight/Salesforce.com
· Contract and commitment capture through MARS
· Managing Master data through SCV
· Improve knowledge on how best to improve ML profitability by prioritising right mix of customers
· Strong ML and competition product knowledge
· E-Learning and blended learning through LMS courses and on the job tasks and coaching from Management
Key Measures:
· Individual volume based on budget split
· Opportunities created and sales calls
· Overdue opportunities
· Customer acquisition
· CSS results published monthly/quarterly
· Pipeline Performance tracker
· Share of loss giving customers/cargo from Yield package
· % Quotes Generated business
· Quote Tool Usage
Contact information:
Please contact our Sales Manager, Mr. julien Tardy (e-mail: julien.Tardy@maersk.com) and/or alternatively our Human Resources Manager, Mme Nsahlai Esther (e-mail:esther.nsahlai@maersk.com) in the event you have any further questions about this role.
View the original article here
Cameroun Cluster Operations Manager - Maersk Line, Douala, Cameroun
Cameroun Cluster Operations Manager - Maersk Line, Douala, Cameroun
Cameroun Cluster Operations Manager - Maersk Line, Douala, Cameroun
Supervises :
1. Intermodal & Inland Operations
2. Equipment Management
3. Cost Management
4. Vessel/Port Operations
5. Reefer Management
6. Claims Management
Job overview / Purpose/Summary
· Managing the country based operations functions and oversee administrative responsibility for operations tasks handled on behalf of the Liner Operations Clusters.
· Working with Country Manager on achieving lowest cost proposition for Country Operations deliverables.
· Procuring inland services and managing contracts using framework/guidance from Centre Operations.
· Delivering on equipment management targets such as Stock Factors and Inland Distribution.
· Coordinate with GSC and keep on the outsourcing drive
· Ensure country cluster adhere to operational standards and safe environment
· Be in charge company HSSE and advise cluster TOP on operational issues
· Represent company in port and chipping council meetings.
· Managing Intermodal & Inland operations, Equipment Management, Cost Management, Claims Management, Reefer Management and Costs Control and Management
· Overseeing administrative responsibility of port operations teams
· Designing intermodal network and handling intra-country costs from truck, barge and rail products.
· Procuring inland services
· Cooperating with Country commercial desks,Customer service, Trade & Marketing and MPV
Key Measures
* Berth/Port Productivity, Unit costs for items in Country scope
* Efficiency of intermodal products
* Intermodal Cost per FFE
* Customer Satisfactory Survey (on reliability items) Total Operating Yield - Equipment Stock Factor/Turn Time - Operations FTE - Cluster Costs per FFE
Skills Required
* Leadership - motivates, drives team -
* Result driven - meets KPIs with consistency
* Experience within Container Business
* Commercial understanding - Focused on Costs reduction -
* Process focused - Passionate for Excellence - Understanding functional interdependencies
Skills & competencies you should learn in the position
* Manage an empowered set-up with accountability for delivering stretched targets
* Exercise leadership, drive and engage the team for delivery on such targets
* Understanding the set-up between country operations and the Liner Operations Cluster
* Balance the requirements for commercial flexibility with operational stability/reliability
Contact information:
Please contact Nsahlai Esther atesther.nsahlai@maersk.com
Get Started Applying for this Job by filling out the form below.View the original article here
Wednesday, August 29, 2012
Senior Sales Executive - Maersk Line, Douala, Cameroun
Please contact our Sales Manager, Mr. julien Tardy (e-mail: julien.Tardy@maersk.com) and/or alternatively our Human Resources Manager, Mme Nsahlai Esther (e-mail: esther.nsahlai@maersk.com) in the event you have any further questions about this role.
View the original article here
Senior Sales Executive - Maersk Line, Douala, Cameroun
Please contact our Sales Manager, Mr. julien Tardy (e-mail: julien.Tardy@maersk.com) and/or alternatively our Human Resources Manager, Mme Nsahlai Esther (e-mail: esther.nsahlai@maersk.com) in the event you have any further questions about this role.
View the original article here
Senior Sales Executive - Maersk Line, Douala, Cameroun
Please contact our Sales Manager, Mr. julien Tardy (e-mail: julien.Tardy@maersk.com) and/or alternatively our Human Resources Manager, Mme Nsahlai Esther (e-mail: esther.nsahlai@maersk.com) in the event you have any further questions about this role.
View the original article here
Tuesday, August 28, 2012
Saturday, August 25, 2012
Cameroun Cluster Operations Manager - Maersk Line, Douala, Cameroun
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Tuesday, July 10, 2012
External sales Coordinator - Damco, Douala, Cameroun
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Sunday, July 8, 2012
External sales Coordinator - Damco, Douala, Cameroun
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Cluster Managing Director - Damco, Douala, Cameroun
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Thursday, July 5, 2012
External sales Coordinator - Damco, Douala, Cameroun
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External sales Coordinator - Damco, Douala, Cameroun
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Wednesday, July 4, 2012
Executive Administrative & Financial Director - Douala Cameroon
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Sunday, July 1, 2012
Cluster Managing Director - Damco, Douala, Cameroun
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Cluster Financial Controller - Damco, Douala, Cameroun
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Cluster Managing Director - Damco, Douala, Cameroun
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Cluster Managing Director - Damco, Douala, Cameroun
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Saturday, June 30, 2012
Cluster Managing Director - Damco, Douala, Cameroun
more for registered users ....
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Saturday, March 3, 2012
Trade Analyst - Maersk Line, Douala, Cameroun
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Trade Analyst - Maersk Line, Douala, Cameroun
Reports to: Trade Analyst will report to Trade & Marketing Manager (To be advised).
Leadership level:Individual Contributor
Job level:Supervisor (Level 51 in the former Job Grading System)
Job overview purpose/ summary
. Optimize yield on a given trade
. Communicate and execute String Strategies in the Cluster
. Engage actively with NNP on market development and opportunities in order to constantly optimize yields
. Focus on running the Strings day-to-day locally including input to uptake management and pricing. Apply Operational / Tactical mindset!
. Be a market expert, both in terms of customer and competitor developments
. Constantly look for business development opportunities, both short, medium and long term
. Monitor and drive compliance with global commercial processes
Key responsibilities
. Adopt & communicate string strategy to cluster and enhance execution
. Local Uptake Management execution and optimization
. Ensure sales pipeline is aligned with trade needs
. Engage with NNP and local Sales on pricing feedback/compliance & recommendations
. Engage with NNP and local Sales on market feedback & recommendations
. Engage with NNP and local Sales on Business development opportunities around customer and product segments
. Convert trade knowledge into market opportunities and input to campaigns
. Ensure compliance with all commercial processes
. Facilitate local equipment prioritization
Skills required
. You are able to play an integral part of the business decision-making process and help Maersk Line achieve and maintain competitive leadership.
. You are able to identify competitive trends and provide recommendations on how to take advantage of same.
. You are able to develop understanding, create insight and drive action for Cluster Top, Sales NNP and Marketing.
. You have deep insight into Maersk Line products, trades and yield optimization, and are able to play a vital role in the day-to-day execution of string strategy locally in the Cluster
. You are proficient in consulting techniques, research, analysis and assessment of information, and dissemination and communication of insights to key decision-makers.
. You thrive in an environment of many different stakeholders and are able to build trusted relationships across organizational layers and functions
. You have minimum 3 years experience in shipping, and preferably a relevant academic degree. Further, you have strong analytical skills, the ability to work systematically and an energetic, positive mind-set and attitude
Suggested Key metrics (KPIs)
. Cluster Yield/String-Trade - derived from Cluster Top imp/exp budget for a given trade
. Cluster Volume/String-Trade - derived from Cluster Top imp/exp budget for a given trade
. CSS - Cluster overall score
. Campaign volume - xx% ROS for top 20 clusters
Suggested Key metrics (PPIs)
. Relative Yield Development
. Yield leap VMS
. Conduct Market share report
. Show customer potential versus total market
Skill and competencies you should learn in position
. Better understand market and customer drivers
. Improve understanding of how best generate profit for ML
. Develop very deep strong knowledge about market, competitor and industry trends
Contact information:
If you are interested in taking this challenging journey, apply now. For further details please
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