Role & Responsibilities · Manage a portfolio of opportunities, whilst identifying, developing and coordinating a tailored solution against such opportunities · Engage with trade lane managers, overseas counterparts, key account management, product and operations etc to leverage and maximize sales output · Take an active role in hand over of won opportunities with the Implementation Team ensuring that the customer, the solution and the process sold is handed over effectively to ensure a successful on boarding process · Support development and business expansion of existing key accounts in conjunction with key account managers, field sales and other internal colleagues when required · Monitor and communicate major trade and industry developments, including competition activities, their strength and weaknesses to the management, and with specific action plans to combat · Think outside the box is designing solutions, developing RFQ responses, PowerPoint Presentation that reflect Damco’ as best in class · Objective is to achieve gross profits of minimum a few times of the fixed costs, through creating, developing and maintaining relationships with both new and existing client/customer · As a part of the Commercial organization, be in front of customers and present solutions designed in order to be an active player in closing opportunities · The position holder is not required to deliver the operations and service on his/her own, instead will guide for implementation, with ultimate ownership of the client, service delivery and customer satisfaction Key Performance Indicators
· Monthly delivery of CM1 Budget · Maintenance and achievements of sales pipeline targets · New Business Conversion Ratio · Number of customers developed · Achieve specific trade lanes, Damco products, and industry segments objectives as outlined at time by the management · Presentation abilities and Team Player
Key Competencies 1. Behavioral · Strategic approach to developmental solutions · Experience with developing solutions, problem solving and KPI Management · Solid understanding of SCM, Freight, LSS and contract logistics solutions. · Good analytical/conceptual skills combined with strategic acumen. · Out of the box approach to End to End Solution mapping · Commercial awareness · Desired career progression through proven capabilities 2. Technical · Process mapping – SOP or KPI Development / reporting · PowerPoint and Excel champion · RFQ Writing and Responding experience · Ability to work under pressure and within tight timelines · Knowledge of sea and air freight, warehousing and distribution, and documentation · Experience with one or multiple Damco core industry verticals such as Retail, High value consumer goods, Food/Reefer, Technology, Chemical, Mining.
Experience The ideal candidate holds experience and capabilities as described: · Experience working with the Freight 3PLe industry, ideally having held a position that involved the development or deliverance of solutions for Supply Chains · Ability to create ‘instant respect’ based on experience, insight and personal presence · Have experience in freight terminology · Able to engage internal and external stakeholders as required · Experienced in working with customers to identify and understand needs/opportunities, and work with subsequent development · Full understanding of the dynamics of Damco’s current organisational structure · Strong interpersonal and communication/listening skills – ability to engage stakeholders, build buy-in and excitement, working in a matrix organisation · Disciplined, structured, with a balance between analysis/strategy and tactics/action · Focused and execution driven – show energy and passion · Professional corporate appearance
Languages · English - professional level · French – professional level
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